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We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
Our holiday was fantastic thanks to Premier Holidays. Every flight, hotel and private car in between made the holiday smooth and most importantly of all, relaxing and carefree. It has given some hope in the service industry in Britain. To ensure that 5 flights 5 private car rides 3 hotels and several day trips went like clockwork shows a level of excellence I genuinely thought was a thing of the past. I take my hat off to Premier Holidays and the people behind the ethos. It is a recipe for success and an example of leadership. Thank you and well done.
The Holiday was
fabulous. All four of us had a great time. Accommodation was amazing and Khao
lak is a great place to visit, still reasonably quiet!! We were very impressed
with Camilla and Chloe who helped us get exactly what we wanted. They listened
and although at times it seemed we could not get what we wanted, they persisted
and came up trumps. Everything from the excellent seats on the aircraft to the
lovely meal in the resort, they made happen.
We have been using Premier for the last 9 years and will certainly come to Premier first for next years holiday! Thanks again.
We have just returned from a holiday booked with you to the Hotel de Normandie in Jersey and would just like to say that we had a fantastic time - great hotel and your staff were also great to deal with, offered great advice and info and we will certainly look to book with you again.
Again very pleased to have booked with you. I have nothing to complain about as everything was perfect! Thank you so much for organising our holiday and I look forward to booking with you again and to pass on your good service to my family and friends.
It was everything we expected. Although the flight out was delayed the minibus was there when we arrived at the airport and delivered us to our hotel (Radisson Blu, Jersey). The receptionist was welcoming and the room was splendid, the beds were so comfortable. We had stayed last year and it was every bit as good. We travelled everywhere by local bus and visited lots of interesting places, there was not enough time to fit everything in, so a return trip is on the cards. Everyone we met was very friendly and helpful and the local rep remembered us from last year and we had a chat.
Fantastic. It was one of the best holidays we have had. The flights, hotels, connections, transfers were all great and worked like clockwork. The staff at each resort/hotel were very well informed and pleasant. The highlight was our stay at Elephant Hills and the Floating Camp closely followed by the last week in Khao Lak. Thank you so much for creating such a great holiday and making us feel so special in the process.
The holiday was perfect from start to finish. Everything was exactly as we had booked. The Safari was outstanding and the whole holiday outdid our expectations. Thanks so much.
Once again a fantastic break to a beautiful place. Staying at St Mary's Hall Hotel was again up to expectations. The rooms were spotlessly clean and provide all that is necessary. The evening menu was always cooked to perfection and nicely presented by attentive staff. Even the weather was good, a most enjoyable holiday and I would have no hesitation in recommending it.