We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
We have just returned from a holiday booked with you to the Hotel de Normandie in Jersey and would just like to say that we had a fantastic time - great hotel and your staff were also great to deal with, offered great advice and info and we will certainly look to book with you again.
From the moment I booked this holiday everything went smoothly. No problems with the paperwork or the hotel when we arrived. We were treated like lords, everything taken care of. The room was clean and tidy and the food in the restaurant was excellent. Would definitely use Premier Holidays again.
Second time with Premier Holidays & each holiday has been exceptional. Flights were spot on with the minimal of time waiting at each destination & the transfers were of a high standard. You can rely on the best quality accommodation with Premier Holidays.
Excellent holiday. All the arrangements were first class and it was nice to have a representative in the resort. Had the most fantastic holiday. Thank you!!
L T. Cheshire
We found the travelling very straight forward - the information provided along with the fantastic service from your reps who met us at the various airports made everything easy. The reps who met us were all very friendly and informative. We made full use of the trips included in our package - we enjoyed seeeing the destinations/sights included, the tour guides throughout were informative and entertaining! We had an incredible time and were very impressed with the quality of the whole package. Thanks and we hope to book with you again soon.
Absolutely brilliant, the best holiday ever.
This is our 2nd holiday with Premier Holidays &, exactly like the first one, it ran incredibly smoothly. At no stage were we left waiting, not expected or not treated as valued guests. Raffles hotel is, as expected, superb & faultless. The hotel is amazingly peaceful, it is so hard to accept that it is in the heart of a bustling capital city. The food, service, choice of places to eat & service were exemplary. We were unaware that the Laguna in Bali was the top hotel on the island when we booked but it certainly is true. Again, the service & hotel were wonderful & the staff really charming & welcoming. Our guide, Mr Budi, was delightful, helpful & really informative. The Ubud tour is an excellent opportunity to buy souvenirs. The island is really beautiful, the multiple pools really welcome.
H W. Banbury
Exceeded expectations. Firstly Thai Airlines were amazing. So organised, hassle free and enjoyable flight. Excellent service. The Rembrandt Hotel was stunning. Our room was brilliant and breakfast excellent. Loved the location in Bangkok. The half day tour that was included was really interesting and informative and the Thai massages were great. All transfers were punctual, clean and safe. The front village Hotel in Phuket was quiet, great for relaxing by the pool and a good location to the beach and easy to walk into town. The breakfast was pleasure. Overall premier holidays you were fantastic from booking until we arrived home.
S S. Kent