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We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
I would just like to take this opportunity to let you know that we were delighted with the service we received on our trip. All the tour reps and guides were really informative and helpful and the standard of accommodation in each place was of a high standard. We were met immediately each step of the way and handed the next step of our itinerary and the tours you provided were good, given the short amount of time we had at each destination.
We were most impressed by the service we received from yourselves, we have never experienced a holiday that ran as smoothly as this one did from start to finish. We would have no hesitation in recommending you to our friends, and will look to use your services again.
Our holiday could not have been better. Everything was 1st class from landing in Bangkok where we were met by a limousine and cold water and towels. Throughout the holiday the reps were knowledgeable and polite. The tours that were booked for us were very informative and enjoyable. The standard of the hotels in Bangkok and Phuket were very high. Please thank all of your staff for a great service.
arrangements were clear and precise, collecting our hire car went without a
hitch and instructions to the Monterey hotel were easy. The hotel was
exceptional clean and bright, the staff friendly and helpful, food was good and
plentiful, the indoor pool and spa were perfect. Your rep. arrived on time and
was very helpful.
Even the sun shone every day, all in all a very good holiday.
We travelled by air from Birmingham to Guernsey. All
the travel arrangements provided by you went without a hitch, both on the
outward journey and the return journey, including transfers from airport to
hotel by Intransit's friendly drivers.
We stayed in a twin room at Best Western Moores Hotel in St Peter Port. The accommodation was excellent, and the service first class. We could not fault it. The half board arrangements were excellent and we enjoyed every meal of our stay. The hotel staff were friendly, very helpful and we would recommend Moores to any one.
It was amazing. Fabulous in fact just like our last trip to Jersey last September. We will definitely book through you again. Thank you!
Fantastic. It was one of the best holidays we have had. The flights, hotels, connections, transfers were all great and worked like clockwork. The staff at each resort/hotel were very well informed and pleasant. The highlight was our stay at Elephant Hills and the Floating Camp closely followed by the last week in Khao Lak. Thank you so much for creating such a great holiday and making us feel so special in the process.
Thank you all for organising our amazing trip to Sri Lanka. From
start to finish the whole trip was perfect. Every hotel, tour, safari, sightseeing event was brilliant.
The Cinnamon hotel group is an incredible selection of hotels and we would not hesitate in recommending them to anyone, but all of our hotels were at an exceptional level. I have already passed on your details to a couple of people who are interested in following our footsteps. I do hope they contact you.
A special note should go to our private driver /guide, known as Lucky, who was fantastic. He could not do enough to please us. His driving was perfect, and his knowledge and enthusiasm for his country was amazing. I would greatly appreciate it if you could pass on our thanks to him.
We certainly will be using your services again for our travels, and will be in touch in the not too distant future regarding our next adventure..
S & K Dougal