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Your Comments

We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.

If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.

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Here are a selection of comments from our customers:

Our holiday was fantastic thanks to Premier Holidays. Every flight, hotel and private car in between made the holiday smooth and most importantly of all, relaxing and carefree. It has given some hope in the service industry in Britain. To ensure that 5 flights 5 private car rides 3 hotels and several day trips went like clockwork shows a level of excellence I genuinely thought was a thing of the past. I take my hat off to Premier Holidays and the people behind the ethos. It is a recipe for success and an example of leadership. Thank you and well done.

AR. Chesire


The Holiday was fabulous. All four of us had a great time. Accommodation was amazing and Khao lak is a great place to visit, still reasonably quiet!! We were very impressed with Camilla and Chloe who helped us get exactly what we wanted. They listened and although at times it seemed we could not get what we wanted, they persisted and came up trumps. Everything from the excellent seats on the aircraft to the lovely meal in the resort, they made happen.
We have been using Premier for the last 9 years and will certainly come to Premier first for next years holiday! Thanks again.

EM. Shropshire


Excellent holiday. All the arrangements were first class and it was nice to have a representative in the resort. Had the most fantastic holiday. Thank you!!  

L T. Cheshire


We stayed at the Merton Hotel which was excellent. We would like to thank your company and staff for the excellent service from start to finish. Especially the young lady when I booked the holiday and the reps at the airport and Hotel.

C F.


Not only did you give me a prompt, courteous and competent service but you more than delivered with a first rate holiday with no hidden extras or problems.  I want you to know that in a world where everything and particularly the so called service industry is at best mediocre, or at worst downright dreadful your company shines out. Thankyou so much indeed.

E B.


Absolutely brilliant, the best holiday ever.

R S.


I have found all of the consultants I have dealt with knowledgeable, courteous and extremely efficient. The service I have received from beginning to end was exceptional and all of the little touches, like the Reps at the destinations and private transfers made the experience extra special for me. I would not hesitate to recommend Premier Holidays and I look forward to booking with them again in the future!

J B.


It was brilliant, very relaxing and I returned feeling refreshed and ready to face the world. My holiday representative contacted a couple of times to offer any help or assistance that I may have required, and as I was traveling alone I found this most comforting and helpful.

S C.