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We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
The Holiday was
fabulous. All four of us had a great time. Accommodation was amazing and Khao
lak is a great place to visit, still reasonably quiet!! We were very impressed
with Camilla and Chloe who helped us get exactly what we wanted. They listened
and although at times it seemed we could not get what we wanted, they persisted
and came up trumps. Everything from the excellent seats on the aircraft to the
lovely meal in the resort, they made happen.
We have been using Premier for the last 9 years and will certainly come to Premier first for next years holiday! Thanks again.
Again very pleased to have booked with you. I have nothing to complain about as everything was perfect! Thank you so much for organising our holiday and I look forward to booking with you again and to pass on your good service to my family and friends.
Second time with Premier Holidays & each holiday has been exceptional. Flights were spot on with the minimal of time waiting at each destination & the transfers were of a high standard. You can rely on the best quality accommodation with Premier Holidays.
We stayed at the Rembrandt Bangkok for 3 days, Elephant Hills for 3 days,and 6 days in Le Meridien Khao Lak beach,all accomodation was excellent,transport was excellent.Our worries were there would be anybody there to meet us on arrival,but we need not have worried,as all your reps were there waiting for us polite and cheerful and kept us well informed.Altogether we had a wonderful holiday and would have no hesitation in using you again or recommending you to friends.
Not only did you give me a prompt, courteous and competent service but you more than delivered with a first rate holiday with no hidden extras or problems. I want you to know that in a world where everything and particularly the so called service industry is at best mediocre, or at worst downright dreadful your company shines out. Thankyou so much indeed.
We had a wonderful holiday, the hotel Pomme D'or was excellent. Jersey was as lovely now as last time we visited 10 years ago. Everything went as planned
We stayed at La Villette hotel which was excellent, very clean in all areas, the bedrooms were very comfortable and the facilities were excellent in particular the indoor swimming pool. We would thoroughly recommend this hotel, we did not have a car but had no difficulties getting about the island as there was a bus stop right outside the hotel. The whole holiday was very well organised by Premier, the flights and transfers were on time with no delays or waiting time for the transfers to/from the hotel. We would like to thank Premier holidays, and will definitely be booking with you again.
It was brilliant, very relaxing and I returned feeling refreshed and ready to face the world. My holiday representative contacted a couple of times to offer any help or assistance that I may have required, and as I was traveling alone I found this most comforting and helpful.