We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
We travelled by air from Birmingham to Guernsey. All
the travel arrangements provided by you went without a hitch, both on the
outward journey and the return journey, including transfers from airport to
hotel by Intransit's friendly drivers.
We stayed in a twin room at Best Western Moores Hotel in St Peter Port. The accommodation was excellent, and the service first class. We could not fault it. The half board arrangements were excellent and we enjoyed every meal of our stay. The hotel staff were friendly, very helpful and we would recommend Moores to any one.
Not only did you give me a prompt, courteous and competent service but you more than delivered with a first rate holiday with no hidden extras or problems. I want you to know that in a world where everything and particularly the so called service industry is at best mediocre, or at worst downright dreadful your company shines out. Thankyou so much indeed.
As farmers we have returned home and hit the ground running after a wonderful last minute 6 days on Guernsey.
It is unusual for us to have summer time available for
a short vacation,and usually travel in our winter,the odd summer weekend
grabbed in the West Country proving over priced and packed.We have travelled
around the world and can truly say thankyou Guernsey for giving us a wonderful
week and restoring our faith in the Great British holiday.It did help that the
weather was good but we encountered wonderful hospitality and will certainly be
visiting again even to the extent of using the same hotel.
Thank you once again
Everything went like clockwork. All of our transfers were very well managed, flights & hotels were excellent. Overall a great experience.
Absolutely brilliant, the best holiday ever.
Exceeded expectations. Firstly Thai Airlines were amazing. So organised, hassle free and enjoyable flight. Excellent service. The Rembrandt Hotel was stunning. Our room was brilliant and breakfast excellent. Loved the location in Bangkok. The half day tour that was included was really interesting and informative and the Thai massages were great. All transfers were punctual, clean and safe. The front village Hotel in Phuket was quiet, great for relaxing by the pool and a good location to the beach and easy to walk into town. The breakfast was pleasure. Overall premier holidays you were fantastic from booking until we arrived home.
S S. Kent
I booked a holiday with my mum as she wanted to visit Jersey to mark her 80th birthday. The booking was easy to arrange and all the preparations went smoothly. Premier Holidays website was very informative and easy to use. The Stafford Hotel is ideally situated. Close to the centre of town and with easy access to parks and bus stops. The room was clean and we'll presented, staff were welcoming and we were pleased with our accommodation.The meals were very acceptable with a menu to suit different tastes. Breakfast was particularly good with a great choice. Staff were always welcoming, very attentive and eager to please. We booked an island tour that collected us from the hotel which was ideal. Lovely holiday.
The hotel was excellent, the transfers went very smoothly and our rep was better than any we have previously encountered.
A W. Walsall