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We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
From the moment I booked this holiday everything went smoothly. No problems with the paperwork or the hotel when we arrived. We were treated like lords, everything taken care of. The room was clean and tidy and the food in the restaurant was excellent. Would definitely use Premier Holidays again.
Again very pleased to have booked with you. I have nothing to complain about as everything was perfect! Thank you so much for organising our holiday and I look forward to booking with you again and to pass on your good service to my family and friends.
We travelled by air from Birmingham to Guernsey. All
the travel arrangements provided by you went without a hitch, both on the
outward journey and the return journey, including transfers from airport to
hotel by Intransit's friendly drivers.
We stayed in a twin room at Best Western Moores Hotel in St Peter Port. The accommodation was excellent, and the service first class. We could not fault it. The half board arrangements were excellent and we enjoyed every meal of our stay. The hotel staff were friendly, very helpful and we would recommend Moores to any one.
It was amazing. Fabulous in fact just like our last trip to Jersey last September. We will definitely book through you again. Thank you!
This is our 2nd holiday with Premier Holidays &, exactly like the first one, it ran incredibly smoothly. At no stage were we left waiting, not expected or not treated as valued guests. Raffles hotel is, as expected, superb & faultless. The hotel is amazingly peaceful, it is so hard to accept that it is in the heart of a bustling capital city. The food, service, choice of places to eat & service were exemplary. We were unaware that the Laguna in Bali was the top hotel on the island when we booked but it certainly is true. Again, the service & hotel were wonderful & the staff really charming & welcoming. Our guide, Mr Budi, was delightful, helpful & really informative. The Ubud tour is an excellent opportunity to buy souvenirs. The island is really beautiful, the multiple pools really welcome.
H W. Banbury
I booked a holiday with my mum as she wanted to visit Jersey to mark her 80th birthday. The booking was easy to arrange and all the preparations went smoothly. Premier Holidays website was very informative and easy to use. The Stafford Hotel is ideally situated. Close to the centre of town and with easy access to parks and bus stops. The room was clean and we'll presented, staff were welcoming and we were pleased with our accommodation.The meals were very acceptable with a menu to suit different tastes. Breakfast was particularly good with a great choice. Staff were always welcoming, very attentive and eager to please. We booked an island tour that collected us from the hotel which was ideal. Lovely holiday.
We stayed at La Villette hotel which was excellent, very clean in all areas, the bedrooms were very comfortable and the facilities were excellent in particular the indoor swimming pool. We would thoroughly recommend this hotel, we did not have a car but had no difficulties getting about the island as there was a bus stop right outside the hotel. The whole holiday was very well organised by Premier, the flights and transfers were on time with no delays or waiting time for the transfers to/from the hotel. We would like to thank Premier holidays, and will definitely be booking with you again.
visited Guernsey and had day trips to Herm and Sark islands, while staying at the Grange
Tell us about your holiday : Absolutely fabulous. Beautiful islands, lovely weather,
helpful locals, great hotel and fabulous
food. The 'summer events' laid on
for visitors were first class entertainment and thoroughly added to the visit. The history, the coastal
walks, the shops, the ferry trips, the scenery, the peace and quiet were all spectacular in my
Everything was expertly arranged by your staff. Could not have asked for anything better. Everthing ran like clockwork which made all the difference.