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We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
We were most impressed by the service we received from yourselves, we have never experienced a holiday that ran as smoothly as this one did from start to finish. We would have no hesitation in recommending you to our friends, and will look to use your services again.
We stayed at the Rembrandt Bangkok for 3 days, Elephant Hills for 3 days,and 6 days in Le Meridien Khao Lak beach,all accomodation was excellent,transport was excellent.Our worries were there would be anybody there to meet us on arrival,but we need not have worried,as all your reps were there waiting for us polite and cheerful and kept us well informed.Altogether we had a wonderful holiday and would have no hesitation in using you again or recommending you to friends.
Our holiday could not have been better. Everything was 1st class from landing in Bangkok where we were met by a limousine and cold water and towels. Throughout the holiday the reps were knowledgeable and polite. The tours that were booked for us were very informative and enjoyable. The standard of the hotels in Bangkok and Phuket were very high. Please thank all of your staff for a great service.
As farmers we have returned home and hit the ground running after a wonderful last minute 6 days on Guernsey.
It is unusual for us to have summer time available for
a short vacation,and usually travel in our winter,the odd summer weekend
grabbed in the West Country proving over priced and packed.We have travelled
around the world and can truly say thankyou Guernsey for giving us a wonderful
week and restoring our faith in the Great British holiday.It did help that the
weather was good but we encountered wonderful hospitality and will certainly be
visiting again even to the extent of using the same hotel.
Thank you once again
We found the travelling very straight forward - the information provided along with the fantastic service from your reps who met us at the various airports made everything easy. The reps who met us were all very friendly and informative. We made full use of the trips included in our package - we enjoyed seeeing the destinations/sights included, the tour guides throughout were informative and entertaining! We had an incredible time and were very impressed with the quality of the whole package. Thanks and we hope to book with you again soon.
This is our 2nd holiday with Premier Holidays &, exactly like the first one, it ran incredibly smoothly. At no stage were we left waiting, not expected or not treated as valued guests. Raffles hotel is, as expected, superb & faultless. The hotel is amazingly peaceful, it is so hard to accept that it is in the heart of a bustling capital city. The food, service, choice of places to eat & service were exemplary. We were unaware that the Laguna in Bali was the top hotel on the island when we booked but it certainly is true. Again, the service & hotel were wonderful & the staff really charming & welcoming. Our guide, Mr Budi, was delightful, helpful & really informative. The Ubud tour is an excellent opportunity to buy souvenirs. The island is really beautiful, the multiple pools really welcome.
H W. Banbury
We had a great holiday, the weather was good, the hotel was good, the walking was good, the people at premier who arranged our trip were excellent, we had an upgrade on the condor the seats were very comfortable and we had a great view. We are now thinking of going to Guernsey next year.
It was brilliant, very relaxing and I returned feeling refreshed and ready to face the world. My holiday representative contacted a couple of times to offer any help or assistance that I may have required, and as I was traveling alone I found this most comforting and helpful.