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We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
We have just returned from a holiday booked with you to the Hotel de Normandie in Jersey and would just like to say that we had a fantastic time - great hotel and your staff were also great to deal with, offered great advice and info and we will certainly look to book with you again.
From the moment I booked this holiday everything went smoothly. No problems with the paperwork or the hotel when we arrived. We were treated like lords, everything taken care of. The room was clean and tidy and the food in the restaurant was excellent. Would definitely use Premier Holidays again.
Again very pleased to have booked with you. I have nothing to complain about as everything was perfect! Thank you so much for organising our holiday and I look forward to booking with you again and to pass on your good service to my family and friends.
From the moment we arrived in Bangkok, we were treated like honoured guests. We were met by the courier Lynn, who was so friendly and helpful. We were whisked by private taxi to the Rembrandt, and after breakfast, Lynn gave us valuable information about Thailand and Bangkok.
A I. Leamington Spa
We had a wonderful holiday, the hotel Pomme D'or was excellent. Jersey was as lovely now as last time we visited 10 years ago. Everything went as planned
Everything went like clockwork. All of our transfers were very well managed, flights & hotels were excellent. Overall a great experience.
I booked the Merton Hotel with yourselves for myself and my mam (for a birthday present) The hotel was brilliant and the food and entertainment were great - everyone worked hard to make sure we had a really good holiday. I couldn't fault a thing with the holiday - it was wonderful. I would like to thank Mirela on helping me sort out the travel arrangements, she was really helpful, if I had any queries etc she was always there. I would have no hesitation in recommending yourselves to anybody.
A Whyte. Tyne & Wear
It was brilliant, very relaxing and I returned feeling refreshed and ready to face the world. My holiday representative contacted a couple of times to offer any help or assistance that I may have required, and as I was traveling alone I found this most comforting and helpful.